
This program is at little to no cost to MCFR.įor a number of years, MCFR has had a partnership with the Experience Works Senior Citizen – work – place placement program. This high school student receives credit for work completed and job training and knowledge for a future pathway into a career field. During the school week, a high school senior comes to the fire department for one hour for job shadow and job training. Starting in 2019 MCFR, along with Custer County High School, started a Pathways program aimed at recruiting and retaining youth into Emergency services. The priority dispatching system is helping for now, but it is only a “Band-Aid.” If we are to continue the level of service we currently provide we will need to increase staff.Īccording to NFPA, fire service EMS calls have increased about 350 percent over the last 30 years, including a nearly 50 – percent jump in just the last decade. Emergency calls for service routinely come in more than one at a time (33% responding simultaneously). The increased demand for emergency medical care and advanced medical care -will require more paramedics and staff to meet these needs. In the near future we need to address our staffing model. Off-duty staff routinely are called back for structure fires, standbys and EMS transfers out of town. Minimum staffing is three firefighter/EMT’s on duty at all times. Family: we will act with integrity, honor, and trust-embracing diversity-to watch over ourselves, our families, and our community.ġ Battalion Chief of Operations (day-time)Ħ Part-Paid Firefighter/EMT’s (4 less than the last two years)ġ5 total FTE and 6 part-paid, for a total of 21 members 2022 Teamwork: what affects one, affects allĦ. Education, safety, training, and preparedness are the keysĥ. Excellence: surpass all expectations at all times. Motivation: enthusiastically completing tasks, and striving for a better tomorrowĤ. Accountability: holding others to the same standard we hold ourselvesģ. Respect: treat others with compassion and dignityĢ. We will always strive to stay up to date on positive changes and trends in the world of fire and medicine, never ending in our pursuit of education.ġ. To achieve this vision, we will treat every customer with compassion. Our vision is to serve our customers as the leading Fire and EMS Service in Eastern Montana and become the top department in the State of Montana.

To prevent or minimize loss of life and property from fire, injury, illness, or other sudden hazardous situations which can be dealt with by the resources of the department and cannot be managed by other public or private services.

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To view the report with photos – Download the PDF > We look forward to serving the city of Miles City and Custer County in 2023. Our community should be very proud of the women and men of MCFR for their dedication and commitment to helping others. More about the survival rate is included in this report.Īnother very positive note, is the department structure fire save ratio. This is a reflection of a large team effort, from our EMT’s and Paramedics to community CPR programs, availability of AED’s, 911 dispatchers trained in pre-arrival instructions, AED’s in Law Enforcement vehicles, Advanced Cardiac Life support ambulances, and high quality emergency room staff at our hospital. The national average is only 10.4% survival of sudden cardiac arrest, MCFR has an exceptional save rate over the last two years (28% in 2022). MCFR has a survival rate greater than 2 ½ times the national average. On a very positive note – Our Cardiac Arrest Survival rate is something our community should be very proud of. Alternatives for funding and a General Obligation Bond are currently being discussed. We are working with the Public Safety Committee of the City Council and the Mayor, to search out possible solutions to this issue. Our building continues to be a major obstacle to overcome. We respond to multiple calls at the same time, on average 33% of the time. 6 emergency calls in less than an hour is more than 3 firefighter/EMTs are able to handle. MCFR is staffed with a minimum of 3 firefighter/EMTs. In 2022 we experienced a weekly and sometimes daily (delays for ambulances) Several times during the year emergency calls have come in a five or six in a row.

One major challenge we are faced with in our community is the number of staff available to assist in emergency calls, and when those emergency’s happen. Some interesting challenges are presented with ever increasing numbers in call volume. MCFR responded to 1,642 calls for service in 2022.
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Greetings, 2022 was another year full of challenges for Miles City Fire Rescue (MCFR).
